IT Manager

Duties & Responsibilities

• Deliver daily assistance to on-site and remote employees, addressing help-desk queries related to software, hardware, and networking issues, as well as providing support for email access and troubleshooting
• Offering assistance and guidance to users in the backup and restoration of organizational data files and folders.
• Allocate, configure, install, monitor, manage, and control devices while regulating inventory for all company properties.
• Support administrative activities related to the Human Resource Management (HRM) System.

Management of IT Policies and Providing awareness to the employees on the IT Policies

• Optimize company resources and integrate systems
• Monitor the security of critical systems and track changes to administrative actions. Investigate routine security-related breaches and incidents, responding promptly to eliminate risks, and collecting logs for further analysis
• Identify vulnerabilities and recommend corrective measures, while also managing company security plans.
• Manage HQ network infrastructure, including cable termination, routers, and switches installation and configuration.
• Manage virtual machines on VMware and Hyper-V.
• Manage communications and working relationships between IT and other departments, including external IT service providers.
• Manage multiple cloud-based, hosted systems.
• Utilize firewalls, intrusion Detection and prevention (IDS / IPS), and manage endpoints.
• Attend the events when required.

Candidate Requirements

● Bachelor’s degree in computer science, Information Technology, or a related field

● 5+ years of proven working experience as an IT Manager or relevant experience. The same industry is preferable.

● Excellent knowledge of technical management, information analysis, and of computer hardware/software systems

● Excellent working knowledge of computer systems, security, network and systems administration, databases, and data storage systems

● Firm grasp on IT infrastructure and operations best practices

● Strong analytical skills and problem-solving.

● Strong organizational and interpersonal skills

● Attention to detail, accurate and methodical approach to testing, and ability to work in a fast-paced environment

● Team player with the ability to create and manage teams

● Curious, creative and business-savvy

● Innovative with the ability to think out of the box

● Flexibility

● Strong critical thinking and decision-making skills

● Ability to maintain professionalism under pressure and adhere to deadlines

● Strong ability to prioritise

Job Types: Full-time, Part-time

Pay: AED3,000.00 - AED6,000.00 per month