IT Network Technician

ANAX Business Technology is seeking a "Tier 1.5 - 2" Network Technician to join our dynamic group of IT staff in the fast-paced SMB segment. With ANAX there is always something new to learn and staying on the leading edge of technology is a way of life. Day to day, our candidate will work with a wide variety of technologies and clients in industries from legal to veterinary medicine. Interested candidates will find ANAX's environment a perfect place to excel and experience a wide range of new technologies.

Responsibilities:

• Provide first-class customer service to a wide variety of clients
• Implement and manage the various components of SMB client networks from mice to SANs and everything in between
• Troubleshoot unique and challenging technical issues
• Maintain servers (virtual and physical) as well as backups, infrastructure and most importantly: client relationships

Basic Requirements:

• A professional demeanor, clean appearance and a keen understanding of the term “customer service”
• Problem solving and troubleshooting skills
• Satisfactory written and verbal skills including the ability to communicate technical items to non-technical individuals
• A minimum of one to two years providing technical support for PCs, servers, and/or network infrastructure including experience deploying and/or maintaining the following Microsoft technologies: Windows client OS', Windows Server OS' (User administration or better), Microsoft 365 (Mailbox administration or better)
• An understanding of NAT, basic routing and experience with port forwarding on SMB routers/firewalls
• Microsoft Certification or the ability to complete a certification within 90 days
• Reliable transportation that can get anywhere from Sunrise Mountain to the Pahrump Valley and back again

Preferred Qualifications:

• Any IT certification including (but not limited to) CompTia A+/Network+ (or higher) or MCP (or higher)
• Experience with the Apple ecosystem – iPhone to iPad to iMac
• Experience implementing and maintaining business-grade backup solutions
• Experience with VMware products
• Experience implementing and managing SIP-based phone systems
• Experience with account management and client relations
• Experience working with technology in the legal vertical
• Experience in a customer service oriented position

Compensation Package:

Base annual salary range starting at $50,000 plus…

• Monthly bonuses up to $1,200
• Monthly vehicle allowance of $345
• 401K match
• Competitive health, vacation and sick time benefits
• Reimbursement for approved technical certifications

Our Hiring Process:

During your journey to join our team you can expect the following few steps from resume to orientation:

• Step 1: Candidates apply with a resume on the job board.
• Step 2: The candidates who rise to the top of the pack will be invited to participate in an online video interview.
• Step 3: An online, skills-based assessment will be issued to qualified candidates.
• Step 4: If we like what we see in the video interview & assessment, the candidate will be contacted to join us for an in-person interview with key managers.
• Step 5: Orientation and on-boarding.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• IT support: 1 year (Required)

Ability to Commute:

• Las Vegas, NV 89147 (Required)

Work Location: Hybrid remote in Las Vegas, NV 89147