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IT Officer

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We are seeking a responsible and technically sound IT Officer to manage and support the company’s IT infrastructure, systems, and end-user support. The ideal candidate will ensure smooth day-to-day IT operations, system security, and timely technical assistance.

Key Responsibilities

  • Provide technical support for hardware, software, networks, and systems
  • Install, configure, and maintain computers, printers, scanners, and IT equipment
  • Manage LAN/WAN, internet connectivity, and Wi-Fi networks
  • Troubleshoot system, network, and application issues
  • Maintain user accounts, email systems, and access rights
  • Ensure data backup, antivirus, and system security
  • Coordinate with vendors for IT procurement and repairs
  • Maintain IT documentation, inventory, and asset records
  • Support ERP, HR, and accounting systems (if applicable)
  • Ensure compliance with company IT policies and ISO standards

Requirements & Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field
  • 2–4 years of relevant IT support experience
  • Strong knowledge of Windows OS, MS Office, and basic networking
  • Hands-on experience with routers, switches, and firewalls
  • Understanding of data backup, security, and antivirus solutions
  • Good problem-solving and communication skills
  • Ability to work independently and under pressure

Job Type: Full-time

Work Location: In person

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