IT Officer

JOB PURPOSE

The IT Officer will be responsible for monitoring, maintaining, and supporting the organization's IT infrastructure, computer systems, networks, and software applications. He will install, configure, and troubleshoot hardware and software, ensure network availability and security, provide technical support to users, and assist in implementing technology solutions across all branches and Head Office.

ROLE AND RESPONSIBILITIES

· Basic understanding of the following:

· Responding in a timely manner to IT service requests and technical issues.

· Installing and configuring computer hardware, software, operating systems, networks, printers, scanners, and other peripheral devices.

· Providing technical support to all branches including Head Office.

· Monitoring and maintaining computer systems, servers, and network infrastructure.

· Troubleshooting system, network, hardware, and software issues and ensuring timely resolution.

· Configuring and maintaining routers, switches, Wi-Fi devices, Camera Connection and internet connectivity.

· Coordinating with external vendors for IT equipment, software, and technical support services.

· Maintaining IT asset inventory, software licenses, and technical documentation.

· Delivering appropriate IT support to ensure smooth business operations at branch and Head Office levels.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

· Bachelor's degree in Computer Science, Information Technology, Software Engineering, or equivalent.

· 2-3 years of relevant experience in IT Support, Camera Opreations, Network Administration, or System Administration.

· Knowledge of Windows Operating Systems, Microsoft Office 365, Active Directory, networking concepts, and IT security practices.

· Familiarity with computer hardware, networking equipment, and troubleshooting methodologies.

PREFERRED SKILLS

· Organized with the ability to prioritize and multi-task.

· Reliable with patience and professionalism.

· Strong troubleshooting and problem-solving skills.

· Excellent interpersonal skills and a collaborative management style.

· Excellent communication and customer service skills.

· Ability to work independently and as part of a team.

· Good computer skills and proficiency in Microsoft Office applications.

· Basic knowledge of network administration, cyber security, and system maintenance.

Pay: Rs40,000.00 – Rs50,000.00 per month

Work Location: In person

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person