IT Operation Specialist (SCCM)

About:

Yapı Kredi Technology is a technology company that produces innovative, high quality, and high value-added products and solutions in the finance sector. With more than 2,000 employees, it aims to create products that will shape the sector for Yapı Kredi Bank and to be the undisputed leader in the field of technology by using modern architectural systems and cloud technologies. It also contributes to the development of new and exemplary products for the sector by using natural language processing, machine learning, artificial intelligence, and data mining technologies with its R&D team.

Who We Are :

At Yapı Kredi Technology, we research with passion, wonder as we learn, and implement innovations that shape the future together. We take responsibility from the first day with our expert colleagues and work with all our strength for pioneering applications. We make quick decisions and take action. We quickly adapt to innovations and changes.

What Do We Offer:

📌 Opportunity to work in hybrid model

💻Opportunity to work in Koç Group Community Companies' offices

🌴Chance to discover the natural wonders and amenities offered at Koç Toplululuğu Spor Kulübü (KTSK)

🚀Career development opportunities in a structured technology career path

💫 Opportunity to benefit from BizClub and KoçAilem privileges exclusive to Yapı Kredi Technology employees

🤝Company-contributed individual retirement insurance

🎂 Birthday off day

Qualifications:

• Graduated from Computer Engineering or similar departments of universities,
• Between 2 years and 6 years of experience in the Information Technologies sector,
• Experienced in Windows Client and Server Systems, MS Office, SCCM, SQL, M365, DHCP, DNS,
• Able to write scripts using Powershell and other scripting languages
• Experienced in technical problem solving and troubleshooting
• Able to communicate effectively with business units and care about customer satisfaction,
• Solution-oriented and prone to teamwork,
• Strong analytical perspective, planning and follow-up skills, innovative,
• Experienced in writing documents, processes and procedures,
• Good level of English proficiency.

Job Description:

• Having knowledge about MS SCCM, preparing installation packages, making planned distributions and keeping them up to date,
• Making Operating System Deployments with MS SCCM,
• Meeting the Patch and Security Vulnerabilities of Operating System and All Applications in Windows Server and Client environments with MS SCCM with regular and planned work,
• Writing scripts using Powershell and other scripting languages
• Providing support to the end user on applications, network and security related issues coming from Level 1 support teams,
• Ability to offer ideas and suggestions for automation by clustering incoming problems and requests,
• Management and operation of network infrastructure (WAN, LAN, TCP/IP), end user applications, client, server and operating systems,
• Regular health status control of Branch Servers and intervention at the operating system level in technical problems
• Control and intervention at the operating system level in problems experienced in devices such as queue machines and kiosks in branches
• Ensuring that all applications and hardware are in an uninterrupted service state.
• Protecting and organizing all end-user devices & tools related to information technologies,
• To perform the necessary maintenance and updates to ensure the continuity of the IT infrastructure.
• To make recommendations on the integration of new technology products and manage the implementation processes.
• Fulfilling level 2 problems and business requests on time by taking into account internal customer satisfaction,
• Supporting the execution of all IT processes in accordance with legal regulations, including KVKK legislation and processes
• Writing, updating and operating documents, processes and procedures in accordance with banking, BDDK, CDDO audits
• Expert in Microsoft Configuration Manager and related technologies (MS SQL, PowerShell Scripting)
• Experience in DEX Software (Systrack, Nexthink)
• Experience in Inventory Software (Snow, ManageEngine)
• Having ITIL, COBIT or Microsoft certificates.

Candidate Selection Process:

Our recruitment process for all positions typically encompasses technical interviews, director assessments, competency evaluations, and personality tests. We will extend our offer to candidates who have successfully completed a positive evaluation process.

If you would like to get to know more about Yapı Kredi Technology, you can follow us! 🚀

https://www.ykteknoloji.com.tr

https://medium.com/yapi-kredi-teknoloji

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