IT ORM Incident Officer

Requirements:

• Bachelor's degree in IT, computer science, business administration or a related field. Master degree is advantageous
• +1 Years experience in IT risk management or a related role
• Familiarity with IT infrastructure, systems, and data protection concepts
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills

Core Responsibilities:

• Receive and analyze incident reports
• Conduct root cause analysis and close incidents
• Ensure high availability for each application related to the ORM incident, including disaster recovery, business impact analysis, recovery point objectives, and recovery time objectives
• Provide guidance and support in control remediation efforts.
• Supporting the implementation of IT resilience strategy aligned with business objectives.
• Define resilience objectives, key performance indicators, and incident response plans.
• Collaborate with business units to integrate IT resilience into the organization's business continuity management framework.
• Establish monitoring processes to track the resilience of IT systems and services.
• Promote awareness of potential risks and the importance of preparedness.
• Stay updated on emerging technologies, industry trends, and best practices in IT resilience and disaster recovery.