IT Professional

Option 1: General Template – IT Professional

Job Title: IT Professional
Department: Information Technology
Reports To: IT Manager / Director of Technology
Employment Type: Full-time / Pat-time

Job Summary

We are seeking a skilled and versatile IT Professional to manage, maintain, and support our organization’s technology infrastructure. The ideal candidate will ensure system reliability, security, and efficiency while providing excellent end-user support.

Key Responsibilities

• Install, configure, and maintain hardware (desktops, laptops, servers, peripherals) and software (OS, applications, utilities).
• Monitor and maintain network performance, including LAN/WAN, VPNs, firewalls, and wireless access.
• Provide Tier 1–2 technical support to internal users, resolving hardware, software, connectivity, and access issues.
• Manage user accounts, permissions, and access controls (Active Directory / Azure AD).
• Implement and enforce IT security policies, including backups, antivirus, patch management, and data protection.
• Maintain IT documentation: asset inventory, network diagrams, SOPs, and user guides.
• Coordinate with vendors for hardware/software procurement, warranties, and support.
• Participate in IT projects (migrations, upgrades, rollouts).

Required Qualifications

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 2–5 years of hands-on IT support or administration experience.
• Proficiency in Windows and macOS environments; experience with Linux is a plus.
• Working knowledge of networking (TCP/IP, DNS, DHCP, VLANs).
• Experience with Microsoft 365, Exchange, SharePoint, and Teams administration.
• Familiarity with backup solutions and disaster recovery procedures.
• Strong problem-solving, communication, and customer service skills.

Preferred Qualifications

• Certifications: CompTIA A+, Network+, Security+, Microsoft 365 Certified, or CCNA.
• Experience with cloud platforms (Azure, AWS, Google Workspace).
• Scripting skills (PowerShell, Bash) for automation.

Job Types: Full-time, Part-time

Pay: QAR67,000.00 - QAR98,000.00 per year

Expected hours: 40 per week

Work Location: In person