IT Project Coordinator / Communication Manager

Location: Lahore, On-site Job Type: Full-time Working Hours: 12:00 PM to 9:00 PM

Position Overview: The Communication Manager will be responsible for managing all communication activities within the company, as well as coordinating communication with external stakeholders. This role requires exceptional communication skills, attention to detail, and the ability to multitask effectively. The Communication Manager will report directly to the Senior Management team and work closely with department heads to align communication strategies with company objectives.

The Communication Manager will play a pivotal role in shaping the company’s image, enhancing brand awareness, and ensuring clear, effective communication both internally and externally. This role involves overseeing the communication strategy, managing content, and coordinating with various teams to support business objectives. The candidate will report to Senior Management and collaborate closely with department heads.

Qualifications:

• Bachelor’s degree in Communications, Public Relations, or a related field.
• 3.5 + years of experience in communications, preferably in a software house or US-based product company.
• Proficiency in content management systems (CMS) and digital tools.
• Strong writing, editing, and presentation skills.
• Ability to multitask, meet deadlines, and maintain attention to detail.
• Experience in managing cross-departmental communication and external stakeholder relations.

Key Responsibilities:

Email Correspondence: Manage email correspondence, including responding to inquiries, forwarding relevant information to appropriate teams, and ensuring timely responses.

Vendor Communication: Coordinate communication with vendors, including sending emails with different subjects as per requirements and addressing any vendor-related inquiries or issues.

Data Analyst Support: Oversee the work of the data analyst team, including reviewing major tasks coming from US teams and providing support as needed.

Webinar Slide Deck Review: Review upcoming webinar slide decks for accuracy, clarity, and consistency with company messaging and branding guidelines.

Webinar Loop Video Review: Review upcoming webinar loop videos to ensure content, design, and videos meet quality standards and are error-free.

Content Rectification: Identify and rectify mistakes in content, design, videos, etc., ensuring all communication materials meet company standards and objectives.

Employee Support: Address employee issues, queries, and concerns, providing guidance and support as needed, and keeping management informed of any significant issues.

Other Tasks: Perform any other communication-related tasks assigned by management, including but not limited to drafting press releases, preparing presentations, and coordinating media relations activities.

• Develop PR and external communication strategies in partnership with business leads to advance business objectives
• Coordinate the production of promotional materials including releases, media kits, and presentations
• Use social media to tell our story in creative and inspiring ways that resonate with various audiences
• Manage website content and design to ensure delivery of clear and creative content

What We Offer:

• Market Competitive Salary
• Weekends are Off (Saturday and Sunday)!
• 22 Paid Holidays
• Medical Reimbursement
• Probationary and Annual Increment
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

Job Type: Full-time

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current salary?
• What is your salary expectation?
• Please note that this is an onsite position, and our standard operating hours are from 12 PM to 9 PM, Monday to Friday. Are you available and willing to work during these hours?
• Have you worked with IT companies or software houses?

Experience:

• Communication Manager: 3 years (Required)

Location:

• Lahore (Preferred)

Work Location: In person