IT Quality & Agile Manager

Key Results Area :

1. Define and enforce quality standards and tools, practices for application portfolio to ensure consistency and high-quality deliverables.
2. Monitor compliance with software development best practices, including CI/CD, automated testing, code reviews, and security scans.
3. Establish and track key metrics and KPIs such as code quality, test coverage, defect trends, test coverage and delivery consistency for continuous performance measurement.
4. Conduct audits and retrospectives to drive accountability and improvements.
5. Partner with QA, DevOps, and architecture teams to implement shift-left quality practices.
6. Coach teams, Product Owners, and leadership on Agile principles (Scrum, Kanban, SAFe or similar frameworks) to enhance efficiency.
7. Drive Agile maturity and continuous improvement across multiple delivery teams and portfolios to support the adoption of Agile metrics (velocity, lead time, team health checks, etc.).
8. Facilitate Agile ceremonies and help resolve organizational-level impediments to foster a culture of experimentation, feedback, and delivery excellence.
9. Drive cloud adoption and zero operations within user comminates, by acting as a dedicated Cloud evangelist.
10. Establish IT Risks and Opportunities register, to work on mitigation plan.