IT Quality Control Director

• Define and lead the enterprise-wide Quality Control strategy, integrating testing with SDLC, DevOps, ITQMS, and risk

management practices.

• Oversee the governance of functional, non-functional, regression, UAT, performance, and security testing.
• Establish and enforce enterprise quality gates and test maturity benchmarks (e.g., TMMi Level 3+).
• Drive the implementation of enterprise test automation platforms, ensuring CI/CD pipeline alignment.
• Lead cross-functional quality reviews, RCA sessions, and non-conformity management.
• Define and monitor quality KPIs including defect leakage, test coverage, automation rate, test efficiency, and business impact.
• Ensure compliance with international standards such as TMMi, ISO 9001, ISO 25010, and relevant regulatory frameworks (e.g.,

NCA ECC).

• Oversee readiness and support for internal/external audits, security reviews, and go-live approvals.
• Guide the Test Center of Excellence (TCoE) and ensure consistent practices across all projects, vendors, and delivery teams.
• Present quality health, risks, and continuous improvement opportunities to the CIO, CTO, and executive board.
• Build and mentor a high-performing team of QC managers, automation engineers, and test leaders.

Requirements

Qualification:

• Master’s or Bachelor’s degree in Software Engineering, Computer Science, or related field.
• Deep understanding of quality assurance, software testing, and process governance at scale.

Experience

• Minimum 15+ years in IT/software delivery, with at least 8 years in senior testing or quality leadership roles.
• Proven experience in leading enterprise QA/QC functions across multiple domains (ERP, web, mobile, APIs).
• Strong experience in regulated and audited environments.

Technical Skills

• Expertise in test automation frameworks (e.g., Selenium, JUnit, TestNG, Robot Framework).
• Proficiency in CI/CD toolchains (e.g., Jenkins, GitLab CI, Azure DevOps).
• Hands-on knowledge of test management tools (e.g., Zephyr, TestRail, ALM).
• Understanding of performance, security, and API testing frameworks (JMeter, Postman, OWASP tools).
• Awareness of AI in testing, model-based testing, and quality analytics.

Leadership Skills

• Strategic thinker capable of influencing organization-wide quality culture.
• Executive-level stakeholder management and communication skills.
• Strong governance, compliance, and risk management mindset.
• Proven ability to lead change, uplift maturity, and manage cross-functional quality transformation programs.

Preferred Certifications

• TMMi Professional or Assessor (mandatory for strategic QC governance)
• ISTQB Advanced Test Manager or Test Director
• ISO 9001 or ISO 25010 Lead Auditor/Implementer
• ITIL v4 / SAFe / PMP (optional but valuable)

Key Competencies

• Visionary leadership with an outcome-driven approach to quality.
• High integrity and objectivity in decision-making.
• Data-driven mindset with strong reporting and analytical skills.
• Resilience and agility in managing enterprise-wide transformation.