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110 N MAIN ST, DAYTON, OH 45202
DEPT: I.T. CUSTOMER SUPPORT
Full-Time / SHIFT VARIES
Note: Candidates must be willing to commute and work "in-person" to the Dayton, Ohio area
Essential Duties & Functions
1. Demonstrates progressive growth in capabilities, productivity, and delivery as capability and capacity develops.
2. Provides technical support to System Designers, System Builders, Customer Support Desk, and Field Support staff.
3. User provisioning.
4. Certificate tracking.
5. Finger printing.
6. Workstation and printer file creation for import.
7. Directory, distribution list maintenance.
8. Meeting equipment room set up.
9. Configuring devices such as iPhones, Vocera devices.
10. Building/configuring PC/Laptops.
11. Building configuring Servers.
Education
Minimum Level of Education Required: High School completion / GED
Associate Degree in IT or related field with 6+ years job experience & 3 years Security experience required or Bachelor Degree in IT or related field with 4+ years job experience & 2 years Security experience required.
Additional requirements:
§ Type of degree: N/A
§ Area of study or major: Computer Science, MIS, Nursing, Medical Technology, Radiology, Mathematics, Engineering, Biomedical Engineering, Laboratory, Pharmacy, or Medicine.N/A
§ Preferred educational qualifications: N/A
§ Position specific testing requirement: N/A
Licensure/Certification/Registration
None required
Preferred:
Comp TIA:IT Fundamentals
Comp TIA: Network+ Fundamentals
COMP TIA: A+
Google: IT Support Certification
Google Project Management Certificate
Experience
Minimum Level of Experience Required: No prior job-related work experience
Prior job title or occupational experience: N/A
Prior specific functional responsibilities: experience required in implementation and support of an Identity Access Management tool.N/A
Preferred experience: Interest in Digital Health and technology, basic understanding of computer hardware, software, networking concepts and/or business workflow.
Other experience requirements: Requires knowledge of the Microsoft Office Suite of applications
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