IT Specialist

Key Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network-related issues.
• Install, configure, and maintain computers, servers, and IT equipment.
• Manage user accounts, emails, and access permissions in line with company policies.
• Monitor and maintain network performance, security, and data backup systems.
• Assist in the implementation of IT projects, upgrades, and new technologies.
• Ensure the security of company data through antivirus, firewalls, and other protective measures.
• Document IT procedures and provide user training where required.
• Coordinate with external vendors and service providers for IT-related solutions.
• Provide regular reports on IT system performance and issues to the IT Manager.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Specialist, IT Support, or System Administrator.
• Strong knowledge of Windows/Linux operating systems and networking protocols.
• Hands-on experience with troubleshooting PCs, printers, servers, and network devices.
• Knowledge of cybersecurity practices and IT best practices.
• Excellent problem-solving and communication skills.
• Fluency in English is required; Arabic is an advantage.
• Kuwait Driving License preferred.
• Transferable residency (Article 18) is preferable.

Job Type: Full-time