IT SPECIALIST

Key Responsibilities

• Provide day-to-day IT support for hardware, software, networks, and user systems.
• Install, configure, maintain, and troubleshoot computers, servers, printers, and network devices.
• Manage user accounts, email systems, data backups, and access permissions.
• Monitor system performance, security, and reliability of IT infrastructure.
• Support company applications, ERP systems, and licensed software.
• Maintain IT documentation, asset registers, and system procedures.
• Coordinate with external vendors and service providers when required.
• Ensure data security, antivirus protection, and compliance with IT policies.
• Provide IT support for offices, project sites, and remote users as needed.

Requirements

• Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field.
• 3–7 years of experience as an IT Specialist or similar role.
• Strong knowledge of hardware, software, networking, and system administration.
• Experience with Windows OS, Microsoft 365, email systems, and basic server management.
• Knowledge of cybersecurity, data backup, and disaster recovery practices.
• Good troubleshooting, communication, and problem-solving skills.
• Ability to work independently and handle multiple tasks.

Job Types: Full-time, Permanent