IT Specialist

· Installed, configured, and maintained computer systems, POS systems, and IT infrastructure including LAN/WAN networks and related hardware to ensure seamless business operations.

· Provided end-user technical support by diagnosing and resolving hardware, software, and network issues in a timely and efficient manner.

· Supported and troubleshot Odoo-based website modules, ensuring smooth functionality across both front-end and back-end operations.

· Installed and maintained thermal or A4 printers across multiple outlets, handling configuration, troubleshooting, and ongoing support for all office printing devices.

· Diagnosed and resolved email-related issues, including delivery failures, configuration errors, and user access problems.

· Managed and troubleshot CCTV systems, including camera connectivity, system access, video playback, and incident retrieval for security and monitoring purposes.

· Managed product listings for both Rukn and Opus e-commerce websites, ensuring accurate product information, pricing, images, and content updates.

· Maintained and updated website content, ensuring high-quality presentation and smooth execution of all technical and operational tasks.

· Coordinated closely with inventory and logistics teams to ensure accurate stock levels and timely order fulfillment across e-commerce platforms.

· Planned, executed, and optimized digital marketing campaigns (Meta Ads), improving website traffic, engagement, and conversion rates.

· Managed and maintained Excel-based reports for the Opus website, tracking user activity, daily sales, and performance metrics to support business decisions.

Pay: AED3,000.00 - AED5,000.00 per month

Work Location: In person