IT Support

Join our exceptional team and embody Barrick's core values as you work with us. We are in search of individuals who can champion Barrick's DNA by:

Responsibilities

• Provide technical support to computer users (in person, by phone, or online).

• Troubleshoot, diagnose, and resolve issues related to hardware, software, networks, and printers.

• Install, configure, and update operating systems, applications, and computer hardware.

• Support electronic document management systems (EDMS) such as SharePoint or DocuWare.

• Maintain and configure network connections and ensure reliable connectivity.

• Support MS Office applications and Windows 11 environments.

• Assist in maintaining IT services and infrastructure to ensure operational continuity.

• Collaborate with internal teams and external IT suppliers to resolve technical issues.

• Contribute to improving IT systems and recommend new solutions to enhance productivity.

Qualification Requirements:

• Diploma degree in Computer Science (Essential).

• Bachelor’s degree in computer science or engineering (Desirable).

Experience and Skills Requirements:

• Minimum 2 years’ experience in computer/IT support.

• Proficiency in: Windows 11, MS Office suite, computer hardware installation and configuration, network troubleshooting and setup, printer and work center support.

• Knowledge of EDMS (e.g., SharePoint, DocuWare).

• Fluent in English and Arabic.

• Strong interpersonal and communication skills, with the ability to support employees at all levels.

• Highly organized, detail-oriented, and able to work under pressure.

• Strong commitment to safety, continuous improvement, and self-development.

What We Can Offer You:

• A comprehensive compensation package including bonuses and site-specific benefits.

• The ability to make a difference and a lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to grow and learn with industry colleagues.

• Access to a variety of career opportunities across the organization.