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IT Support
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- Install, configure, and maintain Operating systems on end-user devices.
- Manage user accounts, permissions, and access rights across various systems and applications.
- Monitor system performance, troubleshoot issues, and perform regular maintenance tasks. (e.g., updates, patches, backups).
- Plan and execute system upgrades and migrations while minimizing downtime and disruption to operations.
- Generate regular reports on system performance, security incidents, and compliance with IT policies and standards.
- Analyze data trends and metrics to identify areas for improvement and make
- Recommendations for optimization.
- Provide technical support and assistance to end users, including troubleshooting
- hardware and software issues, and resolving technical problems.
- Deliver training sessions and create user guides to help employees utilize IT systems and tools effectively.
- Collaborate with other IT teams and departments to address user needs and enhance overall system usability and productivity.
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