IT Support

Responsibilities:

• Support and maintain user workstations, printers, wireless client devices, laptops, docking stations, monitors and other IT peripherals

• Provide support for the company's phone system & Print devices.

• Manage & maintain all end-user workstations, laptops and peripheral devices for all company locations and for remote sales employees

• Maintain a current hardware and software inventory for all systems• Perform periodic maintenance to all desktops, laptops and peripherals to ensure that systems are up to date and functioning optimally

• As mentioned in the Qualifications VC functional checks as per Checklist should be done periodically and upgrade the firmware’s.

• Provide end-user support for all company applications and technology assets• Achieve timely resolution of all issues

• Assist with training of users on systems / processes

• Support continuous improvement by researching new technologies / techniques to improve business processes and efficiency

• Maintain the IT asset database, work with accounting staff to ensure all assets are capitalized and accounted for at all times

• Assess, debug and resolve hardware/technical problems associated with laptops• Support MD’s home IT Infra in US locations

• Managing and Checking the Bandwidth of ISP’s of all US offices locations daily.• As mentioned in the Qualifications VC functional checks as per Checklist should be done periodically and upgrade the firmware’s.

• Evaluating the best solutions and cost optimizing solutions for the IT Projects.

Job Type: Full-time

Pay: $35,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Dallas, TX 75230 (Required)

Ability to Relocate:

• Dallas, TX 75230: Relocate before starting work (Preferred)

Work Location: In person