IT Support Assistant

Job Summary
We are seeking a competent and reliable IT Officer to manage and support the IT operations of both our Software House and Finance Firm. This role requires hands-on technical expertise to ensure smooth system operations, secure data management, and uninterrupted IT support across both business units.

Key Responsibilities
-Manage and maintain IT infrastructure for both the Software and Finance firms
-Provide day-to-day IT support to employees across departments
-Install, configure, and maintain hardware, software, and network systems
-Ensure system security, data protection, and regular backups-Manage user accounts, email systems, and access controls-Monitor network performance and troubleshoot technical issues
-Coordinate with external vendors and service providers when required
-Maintain IT documentation, asset records, and standard operating procedures

Requirements
-Bachelor’s degree in Computer Science, Information Technology, or related field
-2–4 years of relevant IT support or system administration experience
-Strong knowledge of Windows OS, networking, and system troubleshooting
-Understanding of data security, backups, and basic cybersecurity practices
-Ability to manage IT needs for multiple business units
-Strong problem-solving and communication skills Preferred Skills
-Experience supporting ERP, accounting, or financial systems
-Familiarity with cloud platforms (Microsoft 365, Google Workspace, etc.)
-Exposure to software development environments is a plus

What We Offer
Competitive salary and benefits
Opportunity to work across diverse business operations
Professional growth in a dynamic environment

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person