IT Support Coordinator

Join Dial Fusion Inc LLC as an IT Support Coordinator and play a key role in keeping business operations running smoothly. This is a great opportunity for someone who enjoys problem-solving, working with people, and growing their IT career in a supportive and fast-paced environment. You’ll gain hands-on experience across systems, networks, and user support while being part of a collaborative team that values your input.

Salary, Benefits & Perks

• Competitive salary (commensurate with experience)
• Health insurance coverage
• Paid annual leave and public holidays
• Career development and training opportunities
• Supportive team environment with growth potential
• Modern work setup and tools
• Stable, full-time schedule

Work Schedule

• Full-time role
• Standard business hours with occasional on-call support as needed

Key Responsibilities

• Coordinate and prioritize IT support requests to ensure timely resolution
• Provide first-line technical support for hardware, software, and network issues
• Troubleshoot desktops, laptops, printers, and mobile devices
• Monitor and maintain IT systems, ensuring uptime and performance
• Escalate complex technical issues to senior IT staff or vendors
• Manage user accounts, access permissions, and system configurations
• Document support tickets, solutions, and IT procedures
• Assist with system upgrades, installations, and IT projects
• Support onboarding and offboarding of employees (equipment setup, access, etc.)
• Maintain inventory of IT assets and equipment

Skills for This Role

• Technical troubleshooting and problem-solving
• Knowledge of Windows, macOS, and common business applications
• Basic networking (TCP/IP, DNS, DHCP)
• Helpdesk or ticketing system experience
• Strong communication and customer service skills
• Time management and task prioritization
• Familiarity with cybersecurity best practices
• Ability to work independently and within a team
• Attention to detail and documentation skills

What We’re Looking For

• Previous experience in IT support, helpdesk, or a similar role
• Basic to intermediate knowledge of IT systems and infrastructure
• Willingness to learn and adapt to new technologies
• Strong interpersonal skills and a user-focused mindset
• Relevant certifications (e.g., CompTIA A+, Network+) are a plus but not required

About the Company

Dial Fusion Inc LLC is a growing organization focused on delivering reliable business solutions through technology and innovation. The company values efficiency, teamwork, and continuous improvement, offering employees a stable environment where their contributions make a real impact.

Why Work With Us

At Dial Fusion Inc LLC, you’re not just another employee—you’re part of a team that supports your growth. You’ll have opportunities to expand your technical skills, work on meaningful projects, and collaborate with professionals who are committed to excellence. The company promotes a culture of respect, learning, and career progression.

نوع الوظيفة: دوام كامل, دائم

الراتب المدفوع: QAR٦٠٫٠٠ لكل ساعة

موقع العمل: بشكل شخصي