IT support engineer

• Configuration, installation, and support of equipment in a Microsoft Windows environment.
• Provide technical support and documentation for Windows servers (physical and virtual).
• Good Knowledge on Microsoft Virtualization (Hyper-V), VMware
• Extensive experience in cloud like MS Azure, O365, AWS
• Maintain Microsoft Windows Server operating systems and all components/services including AD, DNS, NTFS, DHCP, PRINT, SERVICES, FTP, TCP/IP and others.
• Maintain the central antivirus server and ensure the clients and servers are free from virus and the latest virus definitions are updated.
• Administer multi-tiered applications architectures and databases (MS SQL), clustered file servers and high availability applications.
• Configure and automate system, application and database backups. Perform restores as needed including offsite recovery.
• Maintain and manage Storage (SAN & NAS) in effective manner.
• Maintaining software applications, operating systems and regular preventive & corrective maintenance, patch updates.
• Install, troubleshoot and replace hardware and firmware as necessary.
• Work with users to troubleshoot and solve operational issues.
• Complete projects and task in a timely manner.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Excellent knowledge on Microsoft, VMware & Citrix Virtualization.
• Excellent knowledge on Microsoft System Center products and its implementation.
• Central AV, Backups, Management tools
• Implement EMC, NetApps, HP, PureStorage, QNAP Storage (SAN & NAS).

EXPERIENCE/KNOWLEDGE & SKILLS

• Active Directory experience, building and supporting multiple forests and migration
• Familiarity with SCCM, WSUS and Microsoft System Centre Products
• Enterprise experience or any system integrator is a plus
• Technical, analytical, interpersonal and organization skills required
• Good communication in English (both verbal and written) skills
• Planning and organizing skills
• Good administration management skills
• Strong listening skills
• Able to operate effectively in a team environment with both technical and non-technical team members

QUALIFICATIONS

• Bachelor’s degree in the field of computer science with minimum 5 years relevant work experience.
• MCSE
• Maintain two Microsoft competencies
• Maintain Cloud competencies
• VMware VCP Certified Professional
• Azure Certification, preferable AZ900.

Required skills & certification

• ITIL 4 Foundation IT Service Management Certified
• Microsoft Certified: Azure Administrator AssociateAZ - 104
• Microsoft Certified: Azure Security Engineer AssociateAZ - 500
• Microsoft Certified: Azure FundamentalsAZ - 900
• ITIL 4 Foundation (Training only)
• CISCO CCNAv7 (Routing, Switching & Wireless Essentials)
• CISCO CCNAv7 Cybersecurity Operations

Job Types: Full-time, Permanent

Pay: QAR6,000.00 - QAR6,500.00 per month

Application Question(s):

• What is your notice period?
• Are you willing to accept the salary range mentioned?

License/Certification:

• ITIL 4 Foundation IT Service Management Certified (Required)
• CISCO CCNAv7 (Routing, Switching & Wireless Essentials) (Preferred)
• CISCO CCNAv7 Cybersecurity Operations (Preferred)
• Microsoft Certified: Azure Security Engineer AssociateAZ (Preferred)