IT Support Engineer

Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for someone who enjoys troubleshooting technical issues, maintaining IT systems, and providing exceptional support to ensure smooth business operations.

Key Responsibilities:

• Provide technical support for hardware, software, and network-related issues.
• Install, configure, and maintain computer systems, servers, and network devices.
• Monitor IT systems to ensure optimal performance and security.
• Assist employees with technical problems and provide timely resolutions.
• Maintain and update IT documentation, including system configurations and procedures.
• Collaborate with vendors and service providers for technical support and equipment maintenance.
• Ensure data backups and disaster recovery plans are in place and tested regularly.
• Support IT projects, upgrades, and implementation of new technologies.
• Train staff on best practices for software and hardware usage.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Support Engineer, IT Technician, or similar role.
• Strong knowledge of computer systems, networks, and operating systems.
• Proficiency in troubleshooting hardware, software, and network issues.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work under pressure and handle multiple technical issues simultaneously.

Joining Zapegg Tax Consultant in Dubai as an IT Support Engineer offers a rewarding opportunity to support and enhance the company’s IT infrastructure. If you are proactive, tech-savvy, and committed to delivering excellent IT support, we encourage you to apply.