IT Support Engineer

Duties and Responsibilities:

• Overall responsibility of CVS IT Infrastructure including servers, local area network and CCTVs, ERPs etc.
• Provide guidance, direction, training to other staff on the use and deployment of IT.
• Implement IT system security in the organization to ensure safety of data and IT system.
• Supervise WAN/LAN.
• Manage and maintain computer work stations and Laptops etc.
• Provide support in troubleshooting of computer problems, ERP, CCTV, Access Control Systems etc.
• Manage the proper storage of all company data and archiving of records and backups.
• Interact with Managers on a daily basis to be able to see and understand their IT problems and provide competent solutions to these problems.
• Ensure smooth and efficient running of all IT systems in the organization.
• Keep the employees informed on the various technological changes that are taking place in CVS.
• Communicate with management in regards to IT related issues.
• Identify new computer systems and trends in the market so that the organization’s IT status is always on the forefront.
• Organize and lead team meetings for IT issues.
• Ensure that the standard local licensing requirements are met and fulfilled.
• Come up with the budget for the department and implementing it.
• Specification, ordering and installation of equipment and software.
• Maintenance of network software systems.
• Control over software licensing.
• Control of the IT budget.
• Maintaining the quality and relevance of information, including updating the site as required, in consultation with the General Manager.

Required Work Experience & Skills:

• Knowledge of Microsoft operating systems and software
• Good knowledge of maintaining local servers
• Good knowledge of networks and hardware including firewalls, switches, etc.
• Knowledge of Firewall, switches, servers configurations etc.
• Experienced in developing and deploying network policies
• Experienced in setting up Access Controls and CCTVs.
• Knowledge of HTML, SQL
• CCNA Certification
• Minimum three years of work experience is required in a similar role.

Job Types: Full-time, Permanent

Pay: QAR3,000.00 - QAR3,500.00 per month

Application Question(s):

• Reason for change
• Current salary
• Notice period days

Education:

• Bachelor's (Preferred)

Experience:

• IT Support (min L2) : 3 years (Required)
• server support: 2 years (Preferred)
• firewall and switches management: 2 years (Preferred)
• Access Controls and CCTVs.: 2 years (Preferred)
• developing and deploying network policies: 2 years (Preferred)