IT Support Engineer - Microsoft Dyamics Finance & Operations (POS)

We are seeking an experienced IT Support Engineer with strong technical knowledge of Microsoft Dynamics Finance & Operations (F&O) and Dynamics POS. The ideal candidate will play a key role in supporting, maintaining, and optimizing our ERP and retail POS systems across all branches.

Key Responsibilities

• Provide daily IT support for Dynamics F&O and POS systems, ensuring smooth operations across all retail branches.
• Troubleshoot and resolve technical issues related to ERP, POS terminals, and integrations.
• Support the other members of the IT Department.
• Assist in deployment, testing, and rollout of new POS or ERP features.

Requirements

• Minimum 3–5 years of experience in IT support, preferably within a retail or multi-branch environment.
• Proven experience with Microsoft Dynamics Finance & Operations (F&O) and Dynamics POS.
• Understanding of data synchronization between POS and HQ systems.
• Familiarity with Microsoft Azure, Active Directory, and SQL Server.

Job Type: Full-time

Experience:

• IT Support: 2 years (Required)
• Dynamics F&O: 2 years (Required)
• Dynamics POS: 2 years (Required)

Location:

• Dubai (Preferred)