IT Support Technician

Position Details

Advertising/Posting Title

Posting Summary

Provide technical support and perform analysis related to the implementation and operation of networks, servers, personal computing devices, software systems, and services for the Department of Athletics. Lead departmental process automation initiatives and guide staff in the responsible adoption of AI tools to improve operational workflows. The position requires ongoing self-directed learning to stay current with rapidly evolving technology and university AI policies.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor’s degree and one to three years of experience in technology or a related field required. Four additional years of relevant experience may substitute for the degree.

Desirable Qualifications

Experience with Microsoft 365 services including but not limited to SharePoint, Power Automate, and Power Apps. Experience developing or maintaining process automations using low-code platforms. Familiarity with AI productivity tools and demonstrated ability to evaluate and apply emerging technologies within institutional policy. Experience with enterprise software systems such as PeopleSoft or similar ERP platforms. Background in workflow documentation, business process analysis, and end-user training.

Anticipated Pay Range

$27/hour to $30/hour

Other Information

This role may require availability outside normal business hours to address time-sensitive technology needs. Given the pace of change in AI tools and university policy governing their use, this position requires continuous self-directed learning and a demonstrated ability to adapt to evolving guidance.

Special Conditions

A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position

FLSA

Non-Exempt

Union Position

Yes, UVMSU

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Location

Burlington, Vermont, United States

Job Open Date

04/01/2026

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled

Our Common Ground Statement

The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.

Position Information

Position Title

Technology Support OC4 N

Posting Number

S6037PO

Department

Athletics/30500

Position Number

00020960

Percent of Full-Time

1.00

Standard Hours at 1.0 FTE

37.5

Term (months per year)

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