IT Support Technician

For School Year 2026-2027261- Work Day CalendarHourly Pay Rate: $24.37+ (Salary placement is based on experience.) Click on the following link to view the full pay range on the ESP Salary Schedule: https://www.hsd2.org/our-district/financial-transparencyJob Summary: Maintain, repair, and install District technology hardware, peripherals, and classroom technology in accordance with District standards for efficiency, compatibility, and security. Assist in troubleshooting productivity applications, network, e-mail connections, and operating systems. Maintain accurate equipment inventories and asset records within the District's asset management system.Essential Duties and Responsibilities: Troubleshoot and resolve operating system and District application software problems.Install and configure District software applications, deploy images on Windows/Mac/Chrome/iOS devices, and perform basic device management tasks in Microsoft Intune.Troubleshoot interactive flat panels, interactive boards, document cameras, printers, phones, and other equipment that interfaces with District computers.Assist in maintaining District network, e-mail, and Internet connections.Retrieve and deliver District computer equipment for installation, maintenance, or repair.Interface with vendors and manage systems to maintain adequate inventory of parts, computers, and peripherals; maintain accurate repair, maintenance, and asset records within the District's asset management system.Provide technical and audiovisual support for Board of Education meetings and other District events as assigned, ensuring equipment and connectivity function reliably before and during sessions.Perform other duties as assigned.Education, Training and Experience: High school diploma or equivalent, plus specialized advanced courses equivalent to two years of college in technology.Associate degree in Information Technology; A+ Certification and Network+ Certification preferred at hire.Over three years of experience as a help desk or desktop technician in computer hardware, Windows, macOS, ChromeOS, and iOS operating systems, computer applications/software, and asset/inventory management systems.Experience with device management platforms such as Microsoft Intune is preferred.Basic computer, electronic, technical, math, writing, and communication skills.Knowledge of computer software and hardware installation and maintenance; operating knowledge of Windows, macOS, ChromeOS, and iOS systems and electronics/test equipment required for hire.Basic familiarity with device management systems such as Microsoft Intune for enrollment, compliance, and remote management tasks. Experience using asset management systems (e.g., Destiny, IncidentIQ, or equivalent).Understanding of inventory control processes and data accuracy standards.Ability to manage multiple technology assets across sites and maintain detailed records in accordance with District procedures.Ability to promote and follow Board of Education Coherent Governance Policies, District Policies and building and department procedures; communicate, interact, and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.Recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment, and report unsafe conditions to the appropriate administrator.Ability to set up and support presentation and audiovisual systems for meetings or events preferred.Criminal background check and District fingerprinting required.Note: Applicants who upload a copy of their transcripts or certifications to their application may choose to redact any dates included on the transcripts or certifications, including date of birth and dates of attendance/graduation/completion.

An un-redacted copy will be requested if an employment offer is extended. In addition, submitted resums may also exclude dates of attendance or graduation for high school and/or post-secondary education.Application Procedure: Click on the red "Apply" button to complete an online application, you must apply to each position that is of interest to you. FLSA: Non-Exempt