IT Systems Engineer - Hybrid (Atlanta, GA)

No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.

Our Newest Opportunity:

Summary:

The OneDigital IT Systems Engineer is responsible for designing, implementing, and maintaining enterprise IT systems and infrastructure. He/she administers and engineers Active Directory, Microsoft 365, Intune, and network environments; investigates technological trends; forecasts resource needs; recommends solutions; and leads system acquisitions and upgrades. This role requires specialized technical expertise in endpoint management, cloud platforms, and network infrastructure, and exercises independent judgment in systems design and engineering decisions.

Essential Duties and Responsibilities:

• Design, implement, and maintain enterprise endpoint systems including Windows OS configuration standards, baseline management, and device lifecycle strategy using automation and RMM tools
• Provide advanced administration and engineering for Microsoft 365 platforms including Outlook, Exchange Online, Teams, OneDrive, and SharePoint; define configuration standards and enforce security and compliance policies across the tenant

• Develop and maintain PowerShell scripts and automation tools to streamline IT operations, enforce consistency, and reduce manual processes across systems
• Research and evaluate new technologies, investigate trends, coordinate with vendors, and recommend solutions and upgrades to improve IT infrastructure and operations
• Design and manage device provisioning and imaging processes using Autopilot and Intune, including enrollment profiles, compliance policies, MFA onboarding, and configuration standards

• Design and own the enterprise patch management strategy, including policy development, testing protocols, and deployment scheduling across all managed endpoints
• Administer and engineer Active Directory and Entra ID environments, including Group Policy object design, identity governance, role-based access controls, and replication management
• Build, maintain, and support standard desktop images and application packaging; ensure consistency and security compliance across device fleets including desktops, laptops, and thin clients

• Serve as a subject matter expert on IT systems and infrastructure; provide technical guidance to IT leadership and project teams, and mentor junior staff and contractors to accelerate onboarding and team performance
• Research issues independently, document solutions, and maintain accurate technical documentation, runbooks, and knowledge base content using tools such as ITGlue or equivalent platforms
• Conduct root cause analysis on complex or recurring IT issues; evaluate IT operations, identify inefficiencies, and implement permanent corrective solutions at the systems level
• Identify security risks, coordinate mitigation efforts, and collaborate with IT leadership to define and enforce IT security policies, compliance requirements, and governance standards
• Establish and maintain IT systems governance frameworks and engineering best practices, including network infrastructure (LAN/VLAN/WLAN/VPN), backup management, and Meraki or equivalent platform administration

Qualifications, Skills and Requirements:

• Able to adapt to consistently changing environments, manage time and priorities, and exercise independent judgment in resolving complex technical challenges.
• Must have well-developed analytical, problem-solving, and troubleshooting skills with demonstrated ability to perform systems-level analysis and implement solutions.
• Must possess well-developed oral and written communication skills; able to write technical documentation, reports, and other forms of business correspondence.
• Must demonstrate strong collaboration skills and the ability to work effectively with IT leadership, project teams, and internal stakeholders.
• Manages own work schedule and projects with minimal supervision using strong time-management and organizational skills.
• Must have a high technical aptitude with specialized knowledge of enterprise systems, cloud platforms, endpoint management, and network infrastructure technologies.
• Must have a high degree of initiative and independent judgment in identifying improvements and making technology decisions.
• Highly organized with a strong attention to detail
• Comfortable working in a dynamic, fast-paced environment with the ability to own technical decisions and drive engineering outcomes

Education, Training and Experience:

• AA/BA/BS degree in Computer Science, Information Systems, or a related field preferred; equivalent experience considered
• 4+ years of experience in IT systems engineering, enterprise infrastructure, or advanced technical support is required
• Advanced Technical Training is strongly desired
• Must have experience in four or more of the following areas:

• Intermediate to expert knowledge in Active Directory Users and Computers, Entra ID, Group Policy design, and replication
• Office 365 Administration including Exchange Online, Teams, SharePoint, and OneDrive
• IT networking and configuration of LAN/VLAN/WLAN/VPN, DNS, DHCP, and network protocols (TCP/IP, OSPF, STP); experience with Meraki or equivalent infrastructure a plus
• PowerShell Scripting, automation, and RMM/PSA platform administration
• Telephony & Voice Integration / VoIP Troubleshooting Experience
• Proficiency with computer imaging and device provisioning through Autopilot and Intune; experience with backup management tools such as VEEAM a plus
• Must have two or more of the following certifications or equivalent approved formal training, including but not limited to: training in the following

but not limited to:

• CompTIA Certifications (CompTIA A+, CompTIA N+, Security+, etc.)
• Microsoft MTA or Microsoft Certified: Modern Desktop Administrator / Endpoint Administrator
• MCSA or Microsoft 365 Certified: Enterprise Administrator
• Apple (ACT, ACiT, etc.) or Microsoft Azure Administrator (AZ-104)
• Microsoft Intune or Endpoint certifications

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!