IT Systems Manager

Summary:

The IT Systems Manager role demands a candidate with a robust technical foundation in systems architecture and administration, complemented by strong interpersonal and leadership capabilities. Exceptional analytical thinking, problem-solving proficiency, and superior written and verbal communication skills are essential for success in this position. The ideal candidate will demonstrate a commitment to continuous learning by staying current with emerging industry trends, technological advancements, and relevant regulatory requirements.

Responsibilities:

• Provide leadership, guidance, and training to information systems personnel.
• Review, implement, update, and document companywide information systems policies and procedures.
• Direct day-to-day operations and maintenance of the firm’s information systems.
• Collaborate with network engineers, architects and other team members on the implementation, testing, deployment and integration of information systems.
• Provide reports to IT management regarding information system performance, utilization and compliance.
• Manage and mentor a staff of information systems engineers.
• Make recommendations to the Executive Management team on protocols and processes for keeping the information systems optimized and secure.
• Participating in the annual budget process. Manage departmental expenses.
• Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
• All other duties as assigned.

Experience/Qualifications:

• Minimum 7-10 years of IT systems management experience required.
• Minimum 3 years of previous leadership experience required.
• Excellent interpersonal and leadership abilities.
• Superior analytical and problem-solving skills.
• Exceptional written and verbal communication skills.
• Up-to-date knowledge of industry trends, emerging technologies, and applicable government regulations.
• Familiarity with compliance standards, cybersecurity protocols, and enterprise IT best practices.
• Ability to work cross-functionally with other departments and vendors.
• Ability to lift- up to 25 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related field is preferred, commensurate experience will be considered.
• Must hold at least two current certifications from the following list (not all are required): Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, MCSE (Microsoft Certified Solutions Expert), Microsoft 365 Administrator, or VCAP (VMware Certified Advanced Professional).

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts in Orlando one of Florida's most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Childcare Financial Assistance
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• Excellent Career Growth Opportunities
• And much more

We are proud to be an equal opportunity employer and a drug and nicotine-free workforce.