IT Tech Support

Key Skills & Requirements:

• Integration Support: Hands-on experience with API setups, webhooks, and third-party integrations to assist clients in connecting systems smoothly.
• SaaS Product Knowledge: Strong understanding of cloud-based applications, user management, and feature configuration.
• Customer Communication: Ability to handle technical queries professionally through chat, email, or calls — ensuring clear and solution-driven responses.
• Technical Troubleshooting: Skilled in identifying, diagnosing, and resolving software or integration issues quickly and effectively.
• Documentation: Maintain accurate logs, FAQs, and internal knowledge bases for faster issue resolution.

Requirements:

• Minimum bachelors degree is required
• Minimum 2 years of experience in IT technical support is required
• Should be available in dubai for interview

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED4,000.00 per month