IT Technician

We are looking for a Deskside Technician for a globally known manufacturing company in Owensboro!

Job Details:

• 12-month contract, possible extension
• Onsite in 1121 Industrial Dr, Owensboro, KY 42301
• W2 position with benefits
• Payrate: $25/Hr | 10 PTO
• Rotational Shifts between 7AM-7PM (weekends off)

Job Description:

We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises. You will be responsible for providing local support for all on-site employees and you will work with a team of skilled and motivated technicians! We also need you for projects where the preparation of hardware is needed. We are looking for an extremely proactive IT technician with a keen interest in technology, who can make suggestions for improvements and offer an opinion on new products or services.

Job Requirements:

• 2-3 years of experience in a technical ICT environment, preferably in a Manufactory based organization.
• Intune/Autopilot imaging and Device Management experience
• SCCM imaging and management
• Experienced in supporting IT devices in factory environment (Zebra scanners, label printers, PCs critical to production)
• Experienced in asset management
• Experienced in ServiceNow ticketing.
• General End User technology knowledge
• End User Workspace platforms (discovery, asset management, client management)
• End User Microsoft platforms (Active Directory, Office, SCCM)
• ITSM Tool Set (Ticket Management Software) preferred.
• Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills.
• Excellent English Language required, written and spoken.

Job Responsibilities:

• Face to Face and Remote IT support of users;
• Hardware installation, movement and de-installation;
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
• Maintain, analyze and solve end user computing problems both hardware and software;
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
• Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's.
• Software, patches and updates installation using MS SCCM

Job Type: Contract

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you going to be okay with the shift requirement?

Experience:

• IT Support: 1 year (Required)
• Helpdesk: 1 year (Required)

Ability to Commute:

• Owensboro, KY 42301 (Required)

Work Location: In person