IT Technician

Landmark Realty specializes in acquiring and managing traditional multifamily housing & furnished corporate apartments. With more than 50 years of success, we have expanded to over 7,600 units across a portfolio of more than 70 properties nationwide. Our team is dedicated to providing outstanding value and strongly believe in treating all people fairly, respectfully, and with integrity. At Landmark, we believe in the power of inclusivity and diversity and their capacity to enrich our communities. We don’t just offer homes; we provide a space where residents form deep connections and unforgettable memories, making it truly “More Than a Home”.

What we offer:

• Competitive starting salary $55,000
• Housing discount
• Paid Medical Insurance, plus Dental & Vision Insurance
• Life Insurance and Short-Term Disability Insurance
• 401(k) with company match

Requirements

• Proven experience as an IT Technician or in a similar IT role.
• Strong diagnostic, problem-solving, and communication skills.
• Solid understanding of internet security and data privacy.
• Highly organized, detail-oriented, and a proactive self-starter.
• Strategic thinker with excellent time management skills.
• Experience with Yardi Systems, the Microsoft Office Suite, and email server protection.
• Familiarity with managing third-party vendor relationships.
• Working knowledge of SQL, Linux, or storage servers.
• Spanish language skills are a plus.

Responsibilities

• Create and maintain user accounts and login credentials.
• Ensure proper management of user access and security protocols.
• Configure new workstations, including peripherals and necessary applications.
• Provide guidance on system access and usage while maintaining professionalism and a positive attitude.
• Oversee company data across key systems (Autotask/Datto, SQL Server, Email Server, VOIP Server).
• Organize and manage Help Desk tickets; assign issues to the appropriate personnel.
• Troubleshoot and resolve issues with workstations, printers, and other devices.
• Replace or repair devices as needed.
• Assist with email and system security, and educate users on phishing and other threats.
• Install new network equipment and ensure network security.
• Install new camera security systems and replace cameras or other equipment as needed.
• Manage and support various software platforms, including:

• • Property Management: Yardi Voyager
  • Marketing Management: Rent Café/Site Manager
  • Document & Cloud Storage: Datto
  • Office Suite: Microsoft Office 365
  • Email Security: Mimecast
  • VOIP: Ipitomy
  • Remote Access: Pulseway
  • After Hours Support: Callmax
  • Security Systems: Annke, Dahua, Blue Iris