IT Technician

Overview
Join our dynamic team as an IT Technician and become a vital part of maintaining and enhancing our technology infrastructure. In this role, you will deliver exceptional technical support, troubleshoot software and hardware issues, and ensure seamless operation of computer systems across the organization. Your expertise will help empower our teams to work efficiently and securely in a fast-paced environment. This paid position offers an exciting opportunity to develop your skills while making a tangible impact on our operational success.

Responsibilities

• Work on user reported cases to troubleshoot IT issues related to computers (desktop and laptops), printers, network and system.
• Ensure security and privacy of networks and computer systems.
• Perform preventive and corrective maintenance on computer equipment.
• Assist onsite and remote employees with their computer and software related issues.
• Software installation and basic network troubleshooting.
• Setup and Imaging computers.
• Support manufacturing IT equipment such as printers (laser and label).
• Support audio-visuals request or issues on events or meetings.
• Perform assets lifecycle for computers, printers and handhelds.
• Manages IT inventory.
• Unlock Windows AD user accounts.
• Require working after business hour or night shift (as and when required).
• Any other reasonable duties assigned by superior.

Qualifications and Skills

• Technical aptitude to learn and follow instructions.
• Problem solver and strong attention to detail.
• Hands on experience with diverse computer systems and networks.
• Ability to research solutions and work independently on tasks.
• Broad knowledge in Windows client/server network environment.
• Strong troubleshooting skills in Windows Operating System and O365 issues.
• Excellent diagnostic and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to work in teams and individually.
• Experiences working in Multi-National Company especially in production environment.
• IT Professional Certification as IT Technician

Working conditions:

• Must be able to lift and position objects weighing up to 50 lbs., up to 10% of the work time.

Benefits:

• PTO
• 401K Matching Plan
• Vision, Dental, Medical Benefits
• Sick leave

About us:

ES Foundry is the only US-based pure play solar foundry that provides Domestic Content Bonus ITC compliant product solutions for US end customers. The company's manufacturing facility is in South Carolina. Our founding members have accumulated experience of over 40GW+ of module sales and 30GW+ of manufacturing operation expansion.

ESF offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining ESF, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person