IT Vendor Management (IA785847)

IT Vendor Management (IA785847)

Duties and Responsibilities

IT Vendor Relationship Management

Develop and maintain strong relationships with key IT vendors and service providers.

Serve as the escalation point for vendor-related issues and disputes.

Facilitate regular vendor performance and business reviews.

IT Agreement & SLA Oversight

Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).

Ensure alignment with legal, financial, and operational standards.

Monitor compliance with SLAs, KPIs, and contractual obligations.

Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.

IT Financial & Risk Management

Track vendor spend and ensure alignment with IT budgets and forecasts.

Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.

Support audits and compliance initiatives related to vendor engagements.

Change and Issue Management

Log and track vendor-related issues, escalations, and change requests.

Coordinate resolution of service disruptions or contract disputes.

Document change control approvals for IT services or infrastructure.

Stakeholder Communication

Schedule and document vendor meetings, demos, and onboarding sessions.

Communicate vendor updates, risks, and contract changes to stakeholders.

Other duties as assigned.

Job Types: Full-time, Contract, Temporary

Pay: $41.00 - $54.00 per hour

Work Location: Hybrid remote in Des Moines, IA 50309