JOB ROLES & RESPONSIBILITIES:
- Liaison between patients, attenders, consultants and administration. Ensures thorough and timely resolution of patient issues, concerns, and complaints.
- To co-ordinate requirements of patients and the attendants during hospital visit.
- Handling patient queries related to infertility and health-related concerns.
- Counselling patients about the various treatment options available.
- Review medical reports and suggest appropriate treatments in collaboration with fertility specialists.
- To brief the patient and the attendant about the availability of doctor and approximate waiting time.
- Work as a team player to ensure each patient receives the best service possible.
- To interact with other stake holders and carryout proactive measures to achieve zero error in patient requirements if it is OP to IP conversion.
- Guide patients for further process post consultation like investigations, pharmacy etc.
- To interact with pharmacy, lab and other diagnostic services and carryout proactive measures to achieve zero error in patient requirements.
Job Specifications:
- Minimum Qualification – Graduation
- Technical Qualification – Basic knowledge of MS Office
- Minimum - 3 to 6 years exp as IVF Counsellor in Fertility Centers.
- Able to speak local language, English and Hindi.
- Work Location: JNTU- Hi Tec, Plot No. 55 & 56, Near Hi-Tec City MMTS Station, City Road, 7th Phase, Kukatpally Housing Board Colony, Hyderabad, Telangana 500085.
For Further Details Contact HR - 95022 33833
Interested candidates can share your updated to hr.kukatpally@ankurahospital.com.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person