iWAREHOUSE Solutions Deployment Supervisor

Join Our Leadership Team as an iWAREHOUSE Solutions Deployment Supervisor!

The Role:
We are seeking an accomplished and visionary iWAREHOUSE Solutions Deployment Supervisor to lead and drive the installation and implementation iWarehouse Technology solutions. In this pivotal role, you will collaborate with our team, Nationwide Solution and Support Centers, multiple TMNHA business sectors, and our customers. You’ll bring forward-thinking ideas, a solutions-oriented mindset, and a commitment to excellence, all while fostering a culture of collaboration and innovation.

What You’ll Be Doing:

• Lead and oversee your team in a high growth, fast paced environment.
• Develop and implement strategic initiatives that align with the company’s long-term goals.
• Foster relationships with internal and external customers.
• Provide leadership in navigating complex challenges, ensuring operational efficiency and organizational success.
• Manage external customer facing projects in the deployment of technology solutions.
• Create and execute customer specific schedules, including managing technician resource availability.
• Create customer play books and standardizations. Conduct customer kick off and status meeting to provide visibility to project objectives and timelines.
• Assess accuracy of orders, scope of site, customer changes to determine actions required for customer satisfaction.
• Drive new customer development.
• Close customer sales opportunities by outlining project strategy, training best practices and overall project management.
• Diagnose technical problems, investigate root causes, and provide solutions to ensure customer systems operate smoothly
Provide prompt and effective technical support to clients via phone, email, chat, and onsite; addressing inquiries and resolving issues.

What We’re Looking For:

• A bachelor’s degree in a related field or related technical certificate.
• 5 – 8 years of related experience.
• Exceptional strategic thinking, decision-making, and problem-solving abilities.
Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence senior stakeholders.

What Sets You Apart:

• Previous supervisory experience.
• Demonstrated experience in leading transformative change and driving high-performance teams.
• Technical expertise in networking and electrical to analyze, understand, and communicate detailed information effectively.
A history of success in achieving organizational goals and delivering measurable results.

Where and When You’ll Work:

This is a hybrid role based out of our Columbus, IN or Greene, NY office, with flexibility to work remotely up to two days per week.

Compensation & Benefits Package:

Salary: $83,300 - $98,000 per year. Compensation is based on the selected candidate’s qualifications and experience.

Relocation: Relocation assistance may be available.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota or Together Let’s Innovate. Build. Grow.

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers or https://careers.raymondcorp.com/careers or https://www.toyotaforklift.com/toyota-heavy-duty-careers

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