Janitorial Supervisor

HM Solutions is seeking a dedicated and detail-oriented Account Manager to join our team. This role is essential in ensuring that our facilities are clean, safe, and well-maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments.

The Account Manager is in a working position that performs cleaning duties and supervises the work activities of janitorial staff on all shifts at our client's facility. Duties include but are not limited to: Assigning work tasks to the staff, inspecting work, investigating and correcting customer complaints regarding janitorial services, training employees, coaching and counseling on performance, and recommending terminations when necessary.

This position requires great flexibility.

Hours: Open availability including weekends

Compensation: $52,000 annually

ESSENTIAL DUTIES:

• Maintain good client relations.
• Resolve all customer issues in a timely manner.
• Participate in interviewing, make hiring decisions, and train new hires.
• Enforces policy and procedures. May be required to discipline, suspend or terminate employees.
• Maintains distribution and delivery of supplies and equipment to custodial staff.
• Team leadership Abilities
• Monitor to ensure quality control expectations are met
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute training and corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Ability to self-manage daily activities without supervision.

Skills and Knowledge

• Basic computer knowledge
• Good communication and interpersonal skills and
• Good client/customer service skills
• Ability to follow oral and written instructions.
• Ability to prioritize multiple tasks
• Ability to work effectively with a team.
• Ability to work independently as needed to support the group effort
• Basic knowledge of cleaning products or willing to learn.

Benefits

• Health, Dental and Vision after 60 days
• 401K after 90 days
• Full time employees 1 week paid vacation after 1 full year of service
• Laptop for company use along with cell phone.

HM Solutions, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.