- Analyze functional issues and provide resolution including workarounds.
- Perform root cause analysis.
- Coordinate with business process owners/SMEs for support and development activities.
- Coordinate with technical team.
- Proactively identify issues with the application functionality / configuration.
- Identify automation opportunities.
- Estimate the effort and timelines for enhancements.
- Create/update functional specifications.
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY