Job Description: Head of Sales, Procurement & Operations

Role Overview

The Head of Sales, Procurement & Operations will oversee the company’s commercial growth, supplier partnerships, and end-to-end operational efficiency. The role requires leadership in driving sales revenue, ensuring cost-effective procurement, and managing smooth execution of marine trading operations. The position is critical in achieving profitability, customer satisfaction, and sustainable business growth.

Key Responsibilities:

1. Sales Management

• Develop and implement sales strategies to achieve monthly and annual revenue targets.
• Identify and acquire new customers in marine and industrial segments.
• Manage and grow existing accounts by offering value-added solutions.
• Set and monitor KPIs for the sales team.
• Negotiate contracts, pricing, and payment terms with clients.
• Prepare periodic sales forecasts and performance reports.

2. Procurement Management

• Develop reliable supplier/vendor networks (local and international).
• Negotiate pricing, delivery timelines, and payment terms with suppliers.
• Ensure cost-effective sourcing without compromising quality.
• Monitor inventory levels and reduce procurement lead times.
• Manage supplier contracts and ensure compliance with company standards.

3. Operations Management

• Oversee day-to-day trading, logistics, warehousing, and delivery operations.
• Coordinate with finance for invoicing, collections, and credit control.
• Implement operational systems to ensure timely order execution.
• Monitor and improve processes to reduce overhead costs and increase efficiency.
• Handle customer complaints and resolve operational bottlenecks.

4. Leadership & Strategy

• Lead and mentor a team across sales, procurement, and operations.
• Drive a culture of accountability, performance, and teamwork.
• Align departmental goals with company objectives.
• Report directly to the Managing Director with actionable insights.
• Contribute to business expansion plans (new markets, new products, partnerships).

Key Performance Indicators (KPIs)

• Monthly & annual sales revenue achieved.
• Profit margins maintained on sales.
• Supplier discounts and procurement cost savings.
• On-time order fulfillment & customer satisfaction rate.
• Inventory turnover ratio & reduction in dead stock.
• Collections efficiency (reduced overdue receivables).
• Team performance and retention.

Qualifications & Skills

• Bachelor’s degree in Business, Supply Chain, or Marine Engineering (preferred MBA).
• Minimum 10–15 years of experience in sales/procurement/operations, with at least 5 years in a leadership role in UAE.
• Strong knowledge of the marine and industrial trading industry.
• Proven negotiation, leadership, and commercial strategy skills.
• Excellent communication, interpersonal, and decision-making abilities.
• Fluency in English (Arabic/Hindi/Malayalam an advantage).

Job Type: Full-time

Pay: AED4,000.00 - AED8,000.00 per month