Job Developer / Business Services Representative (Employment & Training Analyst, Senior)

Job Code: 92020 Salary Grade: 17 FLSA: Exempt

Salary Range $52,266 - $68,207 - $84,148

Essential Duties and Responsibilities

Employer Engagement and Business Services

• Develop and maintain strong working relationships with employers throughout DeKalb County and the Metro Atlanta region.
• Conduct outreach to businesses to identify hiring needs, skill gaps, and workforce challenges.
• Promote available workforce services including candidate referrals, recruitment support, On-the-Job Training (OJT) , customized training, incumbent worker training, apprenticeships, and subsidized work experiences.
• Educate employers on available workforce incentives and participation opportunities through DeKalb WORKS and WIOA programs.
• Coordinate employer participation in hiring events, sector partnerships, and workforce initiatives.

Job Development and Placement

• Identify and secure employment opportunities for Adult, Dislocated Worker, Youth, and special population participants.
• Match qualified participants with employment openings based on skills, credentials, career goals, and employer needs.
• Conduct targeted job development for participants with barriers to employment.
• Assist participants in preparing for interviews, employer expectations, and job retention.
• Coordinate direct employer interviews, recruitments, and placement activities.

Work-Based Learning and Sector Partnerships

• Develop work experiences, internships, apprenticeships, and transitional employment opportunities.
• Support strategic partnerships in high-demand sectors such as healthcare, information technology, skilled trades, logistics, and business services.
• Collaborate with education and training providers to align participant preparation with employer demand.

Program Coordination and Performance

• Maintain employer service records, placement outcomes, and activity documentation in the workforce case management system.
• Ensure performance outcomes support WIOA and DeKalb WORKS goals related to employment, retention, and employer engagement.
• Prepare reports on employer contacts, job placements, sector engagement, and business outcomes.
• Participate in internal workforce planning, employer strategy meetings, and performance reviews.

Community and Partner Engagement

• Represent WorkSource DeKalb at employer meetings, business forums, chambers, and workforce events.
• Collaborate with economic development agencies, community organizations, and workforce partners.
• Support countywide workforce initiatives that strengthen DeKalb’s labor force and employer pipeline.

Minimum Qualifications

• Bachelor’s degree in workforce development, business administration, public administration, human services, or related field preferred.
• Minimum of 3 years of experience in workforce development, employer relations, recruiting, staffing, or business services.
• Knowledge of employer engagement strategies and labor market trends.
• Strong presentation, relationship-building, and communication skills.
• Ability to work effectively with diverse employers and participants.

Preferred Knowledge

• Knowledge of Georgia Department of Labor workforce systems and WIOA regulations
• Understanding of labor market sectors in Metro Atlanta
• Experience with case management systems and workforce reporting
• Familiarity with work-based learning models and employer incentives