Job Superintendent

SUPERINTENDENT

POSITION PURPOSE & OBJECTIVES

A roofing superintendent is responsible for leading roofing foremen to perform work safely and productively, per specifications and to the standards of the company and customer.

• Provide leadership to foremen — fostering safety, teamwork and discipline — resulting in efficient and professional roof-system installation.
• Provide consistently high-quality service and results.
• Represent the company in a professional manner in all dealings with customers, personnel and the public.
• Effectively manage all aspects of production to meet company and project goals.

REPORTING & CLASSIFICATION

Department

Production

Department Supervisor

Director of Operations

Direct Supervisor

Project Manager

Direct Reports

Foremen, subcontractors

SPECIFIC DUTIES, FUNCTIONS & RESPONSIBILITIES

Supervise foremen to lead safe and efficient roof-system installations

• Oversee field staff, assisting foremen with crew leadership.
• Visit job sites daily.
• Conduct or participate in daily safety audits.
• Train field staff in safety, work skills and efficiency.
• Provide ongoing feedback to foremen regarding job performance.
• Resolve complaints and grievances; assist with discipline when necessary.
• Discuss opportunities for professional development.
• Conduct annual performance reviews and recommend raises and promotions.

Ensure production and quality goals are met

• Maintain an understanding of contract information for jobs.
• Track labor hours and production against stated goals.
• Schedule materials, equipment and deliveries, prioritizing inventoried materials.
• Monitor material usage, minimize waste, anticipate shortages and order materials as needed.
• Coordinate, supervise and manage subcontractors.
• Monitor the quality of installations.

Deliver excellent customer service

• Engage with customers to answer questions and provide explanations.
• Schedule daily or weekly contact with customers to review progress.
• Discuss any outstanding issues with customers and other parties.
• Meet with customers to verify satisfaction with work and billing, and deliver warranties.

Manage and coordinate job details between the field and office

• Review plans and sites, delegate crews and complete all pre-job planning, including site-specific safety plans and work-plan efficiencies.
• Ensure crews have the information and instructions necessary to complete jobs.
• Submit reports and paperwork and coordinate communication between the office and job sites.
• Investigate incidents, near misses, accidents and thefts, and provide relevant documents, photos and assessments to the office.
• Deliver all documentation to the office in a timely manner.
• Review final paperwork to ensure change orders are reflected and billed.
• Participate in manufacturer final inspections.

Exhibit exemplary leadership with all company personnel

• Participate in regular review meetings with project managers.
• Demonstrate commitment to professional development.
• Demonstrate willingness to be a team player.
• Offer assistance and expertise to others.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Superintendents must exhibit the leadership and management skills necessary to meet production goals and maintain seamless communication between field and office employees.

Work Skills

• Language skills — Read, analyze and interpret written information, and write legibly and informatively.
• Effective communication — Convey information, concepts and concerns to people with differing communication styles.
• Math — Perform math calculations relevant to roofing work.
• Technology — Use computers, phones and other technology tools.
• Roof system installation — Execute and teach others to execute roof-system installation skills.
• Safety and security — Identify and correct unsafe conditions according to company and OSHA standards.
• Quality — Inspect work and ensure attention to detail and quality.
• Productivity — Meet production goals.
• Cost consciousness — Understand budgeting and its implications to jobs.
• Data research — Collect data to the company’s benefit; use intuition and experience to complement it.
• Management — Track and influence measurable outcomes.
• Plans and specifications — Read and understand architectural plans and specifications.

Relational Interaction

Superintendents must thrive in a dynamic, interactive environment.

• Customer service — Help customers even in difficult situations.
• Problem solving — Understand complex problems and make decisions that benefit everyone as much as possible.

Leadership, Management & Teamwork

Superintendents must work well with others and within a company system.

• Leadership — Motivate others to perform.
• Management — Juggle schedules — including anticipating weather and its effects — details and outcomes.
• Teamwork — Work with others to accomplish goals.

EDUCATION & EXPERIENCE

Essential

• English fluency
• OSHA 30-hour card
• Valid driver’s license
• Ability to use and learn business technology

Preferred

• Bilingual fluency
• CDL
• Specialized training (crane CCL, forklift, manufacturer-authorized trainer, man lift, rigging, roof-system-specific training, cool roofs, CERTA)

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Tempe, AZ 85281