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Join the Future of Mobility at Al-Futtaim Automotive
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Job Requisition ID: 174502
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Join Our Transformation Journey
Al-Futtaim Automotive is shaping the future of mobility through customer-centric innovation, world-class design, and digitally enabled experiences. As we expand our transformation squads across Product, CX, Design, Data, Innovation, and Program Delivery, we are seeking exceptional talent to join us in building meaningful customer impact and future-ready solutions.
- Design Director
- Design Strategist / Service Design Lead
- Business Designer
- Program Manager & Agile Coach – Lab Operations & Business Office
- Senior Product Manager
- Senior Analyst – Data, AI & Analytics
- Innovation Business Manager
- Strategic Partnerships & Ventures Manager
You may refer to the responsibilities outlined below for each position.
DESIGN & EXPERIENCE SQUAD
Design Director
Set the creative and strategic direction for customer experience and digital design across the automotive ecosystem. Responsibilities include:
- Shaping long-term design strategy aligned with customer needs, brand identity, and business goals
- Overseeing UI/UX, research, and service design teams to deliver best-in-class digital and physical experiences
- Establishing design principles, frameworks, and standards to ensure consistency and excellence
- This role suits visionary design leaders with a strong track record in human-centered design
Design Strategist / Service Design Lead
Drive the creation of seamless and impactful customer journeys across digital and physical touchpoints. This role will:
- Lead discovery, conceptualization, and service blueprinting activities
- Facilitate workshops and co-creation sessions with stakeholders and customers
- Translate insights into actionable service concepts, prototypes, and experience improvements
Business Designer
Combine business strategy, customer needs, and design thinking to shape new growth opportunities. You will:
- Develop business cases, value propositions, and commercial models for innovative solutions
- Collaborate with CX, Product, and Innovation teams to align desirability, feasibility, and viability
- Analyse trends, customer behaviors, and market insights to identify new business directions
PROGRAM & DELIVERY SQUAD
Program Manager & Agile Coach – Lab Operations & Business Office
Lead strategic transformation programs that span multiple business units and drive measurable business value. This role will:
- Facilitate agile ceremonies, introduce best practices, and coach teams on Scrum and agile delivery
- Manage scope, risks, timelines, and stakeholder expectations across complex programs
- Support Lab Operations in building operational efficiency, performance tracking, and prioritization
PRODUCT & CUSTOMER JOURNEY SQUAD
Senior Product Manager
Lead the roadmap, development, and rollout of key digital products that enhance mobility experiences. You will:
- Own end-to-end product lifecycle: discovery, delivery, launch, and iteration
- Work closely with CX, Design, Data, and Technology to deliver customer-first solutions
- Prioritize product features based on value, feasibility, and customer insights
- Monitor performance metrics to ensure continuous improvement
Senior Analyst – Data, AI & Analytics
Transform data into insights that support strategic and operational decision-making. Responsibilities include:
- Developing models, dashboards, and predictive insights
- Partnering with product, CX, and business teams to drive data-backed initiatives
- Conducting deep-dive analysis on customer behavior, performance trends, and business outcomes
- Perfect for analytical professionals with strong storytelling, visualization, and technical skills.
INNOVATION & VENTURES SQUAD
Innovation Business Manager
Play a key role in supporting innovation strategy, pilot development, and market exploration. You will:
- Facilitate experiments, proof-of-concepts, and early-stage testing
- Coordinate cross-functional teams to bring new ideas to life
- Support opportunity assessments and long-term innovation planning
Identify and manage partnerships that accelerate growth and strategic advantage. Responsibilities include:
- Scouting external partnerships, joint ventures, and emerging mobility opportunities
- Conducting financial and strategic evaluations of potential collaborations
- Managing ecosystem relationships with startups, technology partners, and industry leaders
At Al-Futtaim, you will:
- Work within empowered, agile squads driving high-impact initiatives
- Contribute to customer-first transformation across the mobility sector
- Collaborate with industry-leading talents across Product, CX, Design, Data, and Innovation
- Grow your career in one of the region’s most respected, future-focused organisations
- Thrive in a culture built on collaboration, respect, and excellence
Apply Now
We welcome applicants from both internal and external talent pools.
If you are interested in any of the above opportunities, please submit your application and clearly mention the position you are applying for.
We look forward to meeting talented individuals who are ready to innovate, grow, and create meaningful impact.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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