JP Court Program Manager

Position Description

• Supervises the JP Court Liaison Supervisor, Diversion Supervisor, and Wraparound Supervisor and Care Court operations, providing leadership, guidance, coaching, and performance oversight aligned with program goals and court expectations. Supports supervisors in hiring, onboarding, training, and evaluating staff, while promoting professionalism, accountability, and high-quality service delivery across all JP Court programs.
• Manage all phases of Justice of the Peace Court program operations, including coordination of court-based services, Wraparound case management, and diversion-related program functions. Ensure programs operate in compliance with applicable state laws, statutory requirements, court policies, and county procedures related to truancy prevention and youth diversion. Monitor daily program operations, consult with supervisors, and address operational issues to maintain continuity and effectiveness of services.
• Oversee the implementation of court-authorized diversion and truancy intervention strategies designed to provide alternatives to formal adjudication. Coordinate services and referrals that support early intervention for court-involved youth and families through JP Court programs and partner agencies. Work with Justice Court judges and court partners to ensure appropriate application of diversion agreements, intervention plans, and court-ordered services.
• Evaluate program effectiveness through data review, case file monitoring, continuous quality improvement activities, and operational observation. Ensure documentation, reporting, and program practices meet statutory, policy, and procedural requirements. Identify program gaps and support implementation of corrective actions or process improvements as needed.
• Serve as a liaison with Justice Court judges, court staff, Juvenile Probation, schools, law enforcement, and community partners. Address complex cases, system barriers, and operational challenges through collaborative problem solving and coordination. Support resolution of issues related to court processes, service access, and program compliance.

Requirements

• Bachelor's degree in Criminal Justice, Behavioral Science, Human Services, Social Work, Public Administration or closely related field.

• Minimum five (5) years full time paid work experience working directly with children, adolescents and families in a court-related, counseling, or social service setting.
• Must have four (4) years of supervisory experience in a court-related, counseling or social services setting.
• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, and Case Management Software

• Reliable transportation with a valid state of Texas driver’s license and auto liability insurance.
• Must successfully complete the Child and Adolescent Needs and Strengths (CANS) training assessments within six months of employment and maintain yearly certifications thereafter.

• Knowledge of the Texas Family Code, Code of Criminal Procedure, and Education Code.
• Knowledge of criminal justice systems, family systems, and prevention services.
• Knowledge of System of Care principles and the wraparound process.
• Knowledge of case management practices and linking youth and families with needed services.
• Knowledge of budget and grant management.
• Strong conflict management skills and ability to understand and utilize consensus models.
• Excellent verbal and written communication skills.
• Strong time management skills; self-motivated and detail-oriented.
• Ability to work with diverse populations, community partners, boards, and families.
• Ability to manage multiple tasks, analyze and interpret data, and formulate recommendations.
• Ability to cope with stress, fast-pace environment and exercise sound judgment.
• Strong problem-solving, interpersonal, coaching, and mentoring skills.
• Ability to evaluate performance and manage financial resources.
• Ability to work independently and interact with all levels of staff in a fast-paced environment.

General Information

• Full-time | Regular
• Monday – Friday | 8:00a.m. – 5:00p.m.

• $78,832.00-$88,691.20 (Annually)

• 6300 Chimney Rock Road, Houston, Texas 77081

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

• 457 Deferred Compensation Plan

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.