Jr. Business Analyst

Job Description

Who we are …

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build industry-leading software cloud services for Learning & Development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.

What you’ll be doing …

As a Junior Business Analyst in our Product Engineering and Support Team, you will work closely with senior team members and gain hands-on experience in product development and customer success initiatives.

• Assist in gathering and documenting requirements by interacting with Product Managers, Customer Success Leads, and internal stakeholders.
• Support the preparation of Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Requirement Analysis Documents (RAD).
• Help create user stories, workflows, and feature specifications in collaboration with senior analysts and UX designers.
• Participate in discussions with customers and stakeholders to understand their needs and pain points.
• Support the engineering team during development, testing, and release cycles.
• Conduct basic market and competitor research in the LMS industry.
• Assist in preparing User Manuals, training guides, and short videos for new features.
• Provide support in analyzing product performance metrics and customer feedback.
• Contribute to process improvements and team collaboration efforts.

What we require …

• 1.5–3 years of experience in a business analysis, product, or IT-related role.
• Strong written and verbal communication skills to document and explain ideas clearly.
• Good problem-solving and analytical skills with a willingness to learn.
• Ability to work collaboratively as part of an agile team.
• Bachelor’s degree in Business, IT, Computer Science, or related field (MBA/PGDM is a plus, but not mandatory).
• A positive attitude, eagerness to learn, and alignment with Gyrus’ values:
• Customer first – responsiveness, priority, courtesy, and respect
• Integrity and commitment – we do as we say
• Quality in everything we do
• Positive team approach
• Innovation and learning mindset

Benefits:

• 5 Days Working
• Flexible work hours
• Learning & Development opportunities
• Quarter Rewards Program
• Yearly Performance-based Appraisal
• Festival Celebrations
• Maternity Leaves

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

• Paid time off

Work Location: In person