Jr. Operation Admin- Billing & Remittance

• Manage all daily correspondence efficiently, handling inquiries received via email, Bizflow, and walk‑in internal customers.
• Ensure all requests are processed within the approved Turnaround Time (TAT) standards.
• Deliver high‑quality operational output in line with company policies and service standards.
• Maintain effective and professional communication with internal and external customers.
• Review and reconcile collected premium amounts and ensure accurate posting of premiums.
• Dispatch all issued bills daily.
• Ensure full compliance with the Company Code of Conduct and internal policies.
• Handle 409 sheets accurately and in a timely manner.
• Process TRF requests in accordance with established procedures.
• Support and execute commission runs as required.
• Perform any other duties or assignments assigned by management.

• Excellent command of English
• Computer Skills.
• Good communication skills.
• Preferable commercial or mathematical background.

• Can work in a team / individually
• Work under stress.
• Proactive person.

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!