Junior Assistant – Policy Servicing

Position:

Junior Assistant – Policy Servicing

We are hiring on behalf of our client for a Junior Assistant (Policy Servicing) to support daily administrative and clerical operations within the policy servicing function. This role is ideal for a dependable and well-organized professional with strong coordination skills and experience in office administration.

Job Summary

The Junior Assistant (Policy Servicing) will provide general administrative and clerical support to ensure smooth day-to-day office operations. The role involves document handling, internal coordination, basic customer and office support tasks, and maintaining an organized working environment.

Key Responsibilities

Administrative Support

• Manage document version control, filing, and retrieval of records.
• Assist in the preparation of official documents, letters, and reports as assigned.
• Maintain confidentiality of all office documents and sensitive information.
• Maintain and update confidential databases, contact lists, and project-related documentation.

Communication & Coordination

• Support internal communication through memos, emails, and notices.
• Coordinate with government offices, vendors, clients, and consultants as directed.
• Ensure timely dissemination of information and follow-up on key decisions.

Policy Servicing & Office Support

• File policy-related correspondence and maintain organized records.
• Scan incremental correspondence, handle copying, posting, and internal movement of files.
• Manage transfer file copying and documentation.
• Handle bank and exchange-related tasks and office-related outdoor work.
• Provide and attend to refreshment requirements for officers and visitors.

Skills & Competencies

• Strong written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and modern productivity tools.
• High attention to detail and accuracy in documentation.
• Ability to follow instructions and manage routine tasks efficiently.

Qualifications & Experience

• Education: High School or Higher Secondary (10+2).
• Experience: Minimum 5–7 years of relevant experience in administrative or clerical support roles, preferably within an office or service-oriented environment.

Job Type: Full-time