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Junior Consultant / Consultant

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Junior Consultant / Consultant

Riyadh, KSA

Responsibilities

Manage all post-sales activity for Asite's customers through strong relationship-building, product knowledge, planning and execution.

  • Develop a deep understanding of the product and speak with customers about the most relevant features / functionality for their specific business needs.
  • Where required assist with new Asite customer implementation.
  • Ensure that a plan is in place with each customer for deployment, change management and adoption programs.
  • Increase customer retention by conducting regular check-in calls for tactical items and perform quarterly health checks for strategic reviews.
  • Help to make Asite's platform a part of each customer's core architecture.
  • Identification and tracking of enhancement requests and bugs on behalf of customers.
  • Function as the voice of the customer and provide internal feedback on how Asite can continue to improve our service.

Good oral and written communication skills

Qualifications
  • Ability to manage multiple priorities successfully
  • Strong attention to detail
  • Outstanding work ethic with a commitment to results
  • Good presentation skills
  • Background in AEC industry an advantage but not a must
  • Willing to travel according to project needs.

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