Junior Director of Operations

Position Overview:

We are seeking a highly organized and proactive Personal Assistant, Retail Manager, Cottage Director & Social Media Expert to support the owner and managers in daily operations across certain aspects of the farm. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys wearing many hats. You will play a key role in guest experiences, retail operations, cottage experiences/bookings, and administrative support.

Key Responsibilities:

Retail Management:

• Oversee day-to-day operations of the retail store, including merchandising, restocking, and visual presentation.
• Receive, process, and inventory all incoming retail merchandise.
• Monitor sales trends and coordinate with the owner on reorders and new product sourcing.
• Maintain an elevated and organized retail environment that reflects our brand.

Guest Experience Support:

• Assist with all guests across the restaurant, retail, events, and cottages to ensure a seamless and hospitable experience.
• Serve as a first point of contact for guest inquiries and special requests.
• Collaborate with various department leads to anticipate and exceed guest expectations.

Owner & Administrative Assistance:

• Provide personal and professional support to the owner, including scheduling, task tracking, and communications.
• Coordinate details related to events, guest stays, and hospitality requests.
• Ensure operational readiness across departments through daily check-ins and problem-solving.
• light project management

Hospitality & Coordination:

• Support coordination with the Events Manager of all incoming and ongoing events, ensuring details are tracked and executed to standard.
• Liaise between departments to maintain consistent communication and service flow.
• Handle special projects or requests from the owner that support the overall business operations.

Qualifications:

• Prior experience in retail management and hospitality is required.
• A College degree in a like-minded field
• Strong organizational skills with attention to detail and follow-through.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a dynamic environment.
• Comfortable with inventory systems, POS platforms, and basic administrative tools (email, spreadsheets, Google Drive, etc.).
• A team player with a guest-first mindset and a proactive approach to problem-solving.

Work Environment:

This is an in-person role that requires flexibility, weekends, and availability during peak hospitality hours. The position is hands-on and guest-facing with a strong emphasis on operational excellence and brand representation.

Job Type: Full-time

Pay: $52,500.00 - $59,800.00 per year

Benefits:

• Employee discount
• Health insurance

Application Question(s):

• If chosen for this position, what is your earliest start date?
• Do you have a Bachelor's Degree at a minimum?
• What is your level of Social Media expertise on a scale of 1 to 10, with 10 being the best?
• Tell us about the experience you have in any/all of these departments?
• Do you live within 35 minutes of Julep Farms?

Ability to Relocate:

• Dillard, GA 30537: Relocate before starting work (Required)

Work Location: In person