Junior Financial Messaging Expert

Things you will do:

Provide 1st line support, handling customer inquiries and troubleshooting issues.

Work closely with experts in the team and IT to escalate and resolve technical issues.
Gain hands-on exposure to financial messaging solutions and industry best practices.
Maintain detailed logs and reports of customer interactions and resolutions.
Learn and understand financial messaging protocols, standards, and security measures.
Progressively take on more advanced responsibilities as you move toward an expert role.

Qualifications: