Location: Ahmedabad
Qualification Requirements or Equivalent: Diploma or Bachelor's degree in Computer Science & Information Technology
Experience Required: 1 to 3 Years
Budget: 2.7 to 3 LPA
Skill Required:Hardware:- PC assembly, repair, and maintenance
- Printer/scanner installation and troubleshooting
- Peripheral device setup
Software:- Installation, configuration, and troubleshooting of Windows/Linux/MacOS
- Application/software support (Office 365, antivirus, VPN, etc.)
- Patch and update management
- User account and permission handling (Active Directory, etc.)
Networking:- Basic IP addressing, DNS, DHCP knowledge
- LAN/WAN/Wi-Fi troubleshooting
- VPN connectivity setup
Other:- Knowledge of IT asset management tools
- Ticketing/helpdesk systems
- Remote support tools (TeamViewer, Any Desk, RDP, etc.)
- Strong problem-solving ability
- Communication skills (explaining solutions to non-technical users)
- Customer service orientation
- Patience and time management
Roles & Responsibilities:- Hardware & Software Support
- Network Configuration
- Preventive Maintenace of hardwares & Softwares
- Documentation
- Antivirus Management
- Firewall Management
- Office 365 Administration