Junior IT Support/ IT Support Analyst

Dubai, United Arab Emirates

Responsibilities:

Perform installation, configuration, and maintenance of client PCs/laptops and related peripherals
Setup and maintain collaboration tools, video conferencing systems, and meeting room facilities
Troubleshoot hardware/software issues and support printing/scanning devices
Provide both in-house and remote helpdesk support; track issues using a proper ticketing system
Maintain housekeeping and documentation of IT inventory
Assist in basic IT procurements and vendor coordination

Requirements:

Bachelor’s degree or other computer-related qualifications is required
At least 2 years of experience in client support/helpdesk roles
Proficiency in PC setup and troubleshooting, Microsoft Office/O365, email systems, and mobile device support
Basic knowledge of networking (LAN/Wi-Fi, IP configuration, etc.)
Strong customer service mindset with good communication skills
A responsible team player, quick learner, and willing to take initiative
Ability to work independently and under pressure to meet tight deadlines

We provide opportunities for long term career development with an expanding international practice. We offer attractive compensation and benefit package. Interested parties please send detailed CV, current & expected salary and availability by clicking Apply now.

Aedas is an Equal Opportunity Employer

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