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Junior IT Support/ IT Support Analyst
Dubai, United Arab Emirates
Responsibilities:
- Perform installation, configuration, and maintenance of client PCs/laptops and related peripherals
- Setup and maintain collaboration tools, video conferencing systems, and meeting room facilities
- Troubleshoot hardware/software issues and support printing/scanning devices
- Provide both in-house and remote helpdesk support; track issues using a proper ticketing system
- Maintain housekeeping and documentation of IT inventory
- Assist in basic IT procurements and vendor coordination
Requirements:
- Bachelor’s degree or other computer-related qualifications is required
- At least 2 years of experience in client support/helpdesk roles
- Proficiency in PC setup and troubleshooting, Microsoft Office/O365, email systems, and mobile device support
- Basic knowledge of networking (LAN/Wi-Fi, IP configuration, etc.)
- Strong customer service mindset with good communication skills
- A responsible team player, quick learner, and willing to take initiative
- Ability to work independently and under pressure to meet tight deadlines
We provide opportunities for long term career development with an expanding international practice. We offer attractive compensation and benefit package. Interested parties please send detailed CV, current & expected salary and availability by clicking Apply now.
Aedas is an Equal Opportunity Employer
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