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Junior Office IT Support
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- Website design, office apps, office 365 all portal administration.
- Adobe In design, adobe photoshop, adobe premier & Visual studio.
- Resolving IT support requests from employees.
- Answering employee questions regarding computer systems.
- Gathering and analyzing data to diagnose problems with computer systems.
- Changing configurations, settings and permissions to fix computer issues.
- Generating sign ins for new hires during the onboarding process.
- Installing new software and hardware drivers and updating existing ones as needed.
- Updating employees on the status of their service requests.
- Logging all service requests and updating tickets as needed.
- With 1-2 years of experience.
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